Privacy Policy
Pet Store Privacy Policy
Welcome to our pet store! We take your privacy and personal information protection very seriously. When you use our website, purchase goods or services, we will collect, use and protect your personal information in accordance with this Privacy Policy. Please read this Privacy Policy carefully before using our services.
1. Information We Collect
We may collect the following types of personal information:
Personal identity information: such as name, gender, birthday, address, email address, phone number, etc.
Payment information: such as credit card number, bank account number and other payment information used to process transactions.
Account information: such as the user name, password and other account-related details provided during registration.
Device information and usage data: We may collect technical data such as your device information, IP address, browser type, operating system, access time and date, browsing habits, etc.
Geographic location data: If you allow us to access your device location information, we may collect information about the geographic location of your device.
2. How we use your information
We use your personal information for the following purposes:
Provide and improve services: process your orders, deliver goods, process payments, provide customer support, respond to your inquiries, etc.
Personalized experience: Recommend products and services suitable for you based on your purchase history and interests.
Marketing and promotion: Send you notifications about our products, promotions, new products, discounts, etc. (if you agree to receive such information).
Improve the website and business: Analyze user behavior, website traffic and trends in order to optimize our services and user experience.
Security and compliance: Protect your account security, prevent fraud, and comply with legal and regulatory requirements.
3. How we protect your information
We take a series of security measures to ensure that your personal information is protected:
Use SSL encryption technology to protect your transaction information.
Encrypt all personal information stored in our system to prevent unauthorized access.
Limit employees and third parties' access to your information and only allow authorized personnel to access when necessary.
Although we have taken a variety of security measures, please note that Internet transmission and storage are not absolutely secure and cannot completely prevent information leakage. Therefore, we cannot guarantee that your data is completely secure during transmission.
4. Do we share your information with third parties?
We promise not to sell your personal information to third parties, but we may share some of your information with third parties in the following circumstances:
Service providers: We may provide your personal information to third-party companies that perform services (such as payment processors, logistics companies, marketing service companies, etc.) in order to complete order processing and provide services.
Legal requirements: We may disclose your personal information if required by law or if we believe it is necessary to comply with legal regulations, protect the rights and interests of our store or others.
Business transfer: When the company undergoes a merger, acquisition or asset sale, your personal information may become part of the transfer. We will try our best to ensure that your information continues to be protected in this case.
5. How we use cookies and other tracking technologies
In order to enhance your shopping experience, our website may use cookies and similar technologies to collect information. Cookies are small files stored on your computer's hard drive that help the website remember your preferences, login information, etc.
You can choose to disable cookies through your browser settings, but this may affect your experience using our website.
6. Your rights
Under applicable privacy regulations, you have the following rights:
Right of access: You have the right to request a copy of the personal information we have collected about you.
Right to correction: If your personal information is incorrect, you can ask us to correct it.
Right to deletion: You can ask us to delete your personal information, unless we need to keep it to fulfill legal obligations or other legitimate needs.
Right to limit data processing: You can ask us to limit the processing of your personal information.
Right to data portability: You can request that we transfer your personal information to another service provider.
Withdrawal of consent: If you have given us consent to process your personal information, you can withdraw your consent at any time.
You can exercise these rights by contacting our customer service department. We will process your request as soon as possible within the legal framework.
7. Children's privacy
We do not intentionally collect personal information from children under the age of 13. If we find that we have accidentally collected such information, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us and we will immediately take steps to delete the information.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any modifications or updates will be posted on this page and will take effect immediately. We recommend that you check the Privacy Policy page regularly to learn about the latest privacy protection measures.